Epic Implementation Survey Questions

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Epic Implementation Survey Questions:

1. What do you like about Epic?

2. What is your job role MD, RN, Medical Billing?

3. What department do you work?

4. How could we make it easier for you to adjust to Epic?

5. One a scale of 1-10, 1 being poorly satisfied, 10 being extremely satisfied, how satisfied are you with your training?

6. How was your trainer’s knowledge of Epic: Poor, Fair, Good, Very Good, or Excellent?

7. On a scale of 1-10, 1 being poorly satisfied, 10 being extremely satisfied, how satisfied were you with your trainer’s teaching skills?

8. On a scale of 1-10, 1 being poorly satisfied, 10 being extremely satisfied, how satisfied were you with your trainer’s communication skills?

9. On a scale of 1-10, 1 being poorly satisfied, 10 being extremely satisfied, how satisfied were you with your trainer’s people skills?

10. Was your trainer kind and understanding when it comes to teaching you something you didn’t comprehend?

11. How much time did your trainer spend teaching you the new system?

12. Overall, how much do you feel you have learned from your trainer?

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We are diligent with our work and try to fulfill all your needs by getting it right the first time we work on an order. However, if you are not satisfied with our work for any reason you can request for a revision of your order. We believe customer is king, and we provide unlimited revisions to our customers. According to our standard revision policy, our revision takes a minimum of 12 hours to complete, but if the revision is minor, we revise immediately and send the work back. Please provide as many details as possible with your order so that you may not require any revisions. Also, ensure you give correct instructions the first time you place your order as change of instructions will result in addition payment.